Privacy Policy

PRIVACY POLICY


WHY THIS PRIVACY POLICY?

This Privacy Policy arises because we intend to make known to our Clients and Users the general rules of privacy and treatment of their personal data, which we collect and handle in strict compliance with the Personal Data Protection Law.

MESOATLANTIC HOMES respects the best practices in the field of security and protection of personal data, having approved a demanding program for this purpose, capable of ensuring the protection of the data made available to us by all those who in any way relate to MESOATLANTIC HOMES.

In this context, MESOATLANTIC HOMES has a strict policy for the Protection of Personal Data and implementation for the verification of this Privacy Policy as well as the definition of clear rules for the processing of personal data, ensuring that all those who entrust us with the processing of their personal data, are aware of the way in which MESOATLANTIC HOMES handles data and what rights they have in this matter.

Please read this Privacy Policy carefully as, if you are accessing one of our websites, the provision of your personal data implies knowledge and acceptance of the conditions contained herein. Thus, by providing your personal data, you are authorizing their collection, use and disclosure in accordance with the rules defined herein.


WHAT DOES THIS PRIVACY POLICY COVER?

This Privacy Policy explains how we collect and process personal data that are necessary for the provision of services that are available through our website. Examples of these services are booking accommodation at MESOATLANTIC HOMES. The objective is that these services are provided in an expeditious and hassle-free manner, describing the practices adopted for this purpose.


WHAT IS PERSONAL DATA?

When we refer to personal data we refer to any information, of any nature and regardless of the respective support, including sound and image, relating to an identified person, collective or identifiable.

Is considered identifiable any person that can be identified directly or indirectly, namely by reference to an identification number or to one or more specific elements of their physical, physiological, psychological, economic, cultural or social identity.


WHO IS RESPONSIBLE FOR DATA PROCESSING?

The entity responsible for the collection and processing of personal data is the individual entrepreneur NUNO FILIPE SILVA CEITIL, with VAT 217708960, who provides the service, and who, in the context, decides which data is collected, the means of data processing and for what purposes they are used.


WHAT PERSONAL DATA DO WE COLLECT?

MESOATLANTIC HOMES will collect and process the following personal data:

- For the purpose of processing accommodation reservations made online: Name, Surname, Email, Telephone and Notes

- To analyze and respond to your messages and also to provide customer support and respond to requests for information: Name, Telephone and Email

- To keep a record of your contact details: Name, Telephone and Email

- For online check-in: Name, Surname, Date of Birth, Place of Birth, Nationality, Country of Residency, Type of Identification Document and Identification Document Number.


WHEN AND HOW DO WE COLLECT YOUR DATA?

MESOATLANTIC HOMES collects your personal data through the forms on this website, but also through communication with your equipment and e-mail messages you send us.

As a rule, personal data are collected when the Client makes an online accommodation reservation through our website.

The information you provide on our website, including notes, are personally identifiable information and are processed and used by us to ensure the processing of the booking and the provision of the requested service. We also use your data to provide you with information relevant for the booking or during the stay. The personal data collected when the booking is made will be forwarded to the following third parties:


Smoobu GmbH – Smoobu.com is a Software for rental owners

Falckensteinstraße 48

10997 Berlin

Deutschland


The collected personal data are processed by computer and in strict compliance with the personal data protection legislation, being stored in a specific database created for this purpose and, under no circumstances, will the collected data be used for any purpose other than that for which consent was given by the data subject.


WHAT ARE THE PURPOSES OF PROCESSING PERSONAL DATA?

In general, the personal data collected are intended for managing the business relationship, providing information on the provision of services and adapting the services to the Customer's needs and interests. You may, however, provide us with personal data for other purposes, such as for the purposes of sending complaints and suggestions


HOW LONG DO WE KEEP YOUR PERSONAL DATA?

The period of time for which data is stored and preserved varies according to the purpose for which the information is processed. Effectively, there are legal requirements that oblige you to keep data for a minimum period of time. Thus, whenever there is no specific legal requirement, the data will be stored and kept only for the minimum period necessary for the purposes that motivated its collection or subsequent processing or, for the period of time authorized by the National Data Protection Commission, after which they will be eliminated.


HOW CAN YOU ACCESS, CORRECT OR OPPOSE THE PROCESSING OF YOUR PERSONAL DATA?

Under the Personal Data Protection Law, the data subject is guaranteed the right to access, update, rectify or delete their personal data, upon written request addressed to MESOATLANTIC HOMES.


WHAT MEASURES ARE ADOPTED TO ENSURE THE SECURITY OF YOUR PERSONAL DATA?

Bearing in mind the great concern and commitment that MESOATLANTIC HOMES reveals in the defense of privacy issues, several technical and organizational security measures were adopted in order to protect the personal data made available to us against its dissemination, loss, unauthorized use, alteration, treatment or access, as well as against any other form of unlawful treatment.


HOW DO WE USE THE “COOKIES”?

"Cookies" are small software labels that are stored on your computer through your browser (browser), retaining only information related to your preferences, not including, as such, your personal data.


HOW CAN YOU KNOW ABOUT ANY CHANGES TO THE MESOATLANTIC HOMES PRIVACY POLICY?

MESOATLANTIC HOMES reserves the right, at any time, to make adjustments or changes to this Privacy Policy, and these changes are duly advertised on the MESOATLANTIC HOMES website.


QUESTIONS AND SUGGESTIONS

To find out more about the way in which MESOATLANTIC HOMES handles your personal data, or to clarify any doubts, make a complaint or comment on matters relating to Privacy and Personal Data Protection, please contact us.


CONTACTS

Mobile: (+351) 966 186 732

Email: contactus@mesoatlantichomes.com

Address:

MESOATLANTIC HOMES

Ladeira da Mãe de Deus, nº 2 – 2º andar

9500-340 Ponta Delgada

Açores - Portugal


Last update date, January 16, 2023